Norway – Drinks dispensers – Framework agreement for leasing drink vending machines, service and the accompanying consumables.

The objective of the procurement is to enter into a framework agreement for leasing drink vending machines that deliver hot drinks and water to most of our office locations and a service agreement for the operation, repairs and maintenance of the equipment. The contract also includes the procurement of associated products. The contracting authority would like to ensure that employees at the office locations have access to tasty drinks from reliable vending machines that are simple and intuitive to operate. The vending machines shall contribute to a good user experience in everyday life, with easy access to coffee and other hot drinks. The cooperation between the contracting authority and the tenderer shall be characterised by efficiency and system orientated dialogue. Enquiries and orders shall be handled smoothly, and it shall be easy for the customer to follow-up the contract, including an overview of leased vending machines, costs connected to purchases of goods and service assignments, as well as follow-up of sustainability requirements. Maintenance and dry cleaning of vending machines shall be able to be carried out easily and without significant time spent for the contracting authority ́s employees. It shall also be easy to have service and repairs carried out at all locations included in the contract. The procurement shall ensure sustainability requirements at all levels and in all links to the value chain, and contribute to the contracting authority ́s goal of responsible consumption and environmentally friendly systems.