Norway – IT services: consulting, software development, Internet and support – R01630 ServiceNow

The Norwegian Defence Estates Agency's ServiceNow cloud platform shall be continued and further developed. The Norwegian Defence Estates Agency shall establish ServiceNow on-premise on a closed/classified platform. The framework agreement will be for the establishment, development, management and maintenance of the on-premise platform. The contract shall support the Norwegian Defence Estates Agency as a business satisfying NSM's fundamental principles and see to other needs within the Enterprise Service Management. The framework agreement is exclusive. The framework agreement will be valid for 3 (three) years, with an option for an extension for up to 1 (one) year at a time, up to 4 (four) times, maximum duration of 7 (seven) years. Based on the current need, the framework agreement ́s estimated value, including all options is NOK 350,000,000 excluding VAT. Due to uncertainty connected to future defence policy and strategic choices, as well as financing, the maximum value of the framework agreement, including all options, is NOK 550,000,000 excluding VAT. The estimates do not represent any purchasing obligation for the Contracting Authority. The competition will be held in two stages. Tenderers who would like to participate in the competition must first submit a request to participate in the competition by the deadline stated in Mercell. Tenderers shall submit the requested information and documentation in accordance with point 11 in the document "Qualification Documentation (FOSA over EEA)". As this is a two stage procedure, a complete tender shall not be submitted for this stage in the competition. The tender documentation is attached. All qualification applications must be submitted electronically via the Mercell portal, www.mercell.no by the deadline for submission. It is recommended that the qualification application is delivered well before the deadline expires. If a tenderer would like to change the submitted qualification application, this can be done by opening the qualification application, making any changes and re-submitting it until the deadline expires. The last submitted qualification application is regarded as the final qualification application. Tenderers shall fill in the electronic self-declaration form (ESPD), which is incorporated as a part of the process when submission in Mercell. The Norwegian Defence Estates Agency draws attention to the fact that ESPD shall be delivered in certain cases from cooperating suppliers and from sub-suppliers. If it is stated in the tender documentation that the qualification requirements shall be documented (e.g. reference projects), the documentation must be uploaded in Mercell in a separate annex.